We are committed to our customers’ satisfaction, however due to the nature in creating our products we cannot accept returns or offer refunds on USED products.
We will accept returns on unused/unopened products up to 5 days after it has been received. A refund will only be given on the cost paid for the products, shipping charges cannot be refunded once items leave our facility. Products ordered cannot be exchanged once they have been shipped, a refund will be issued after product has been returned. We are not responsible for shipping fees on returned packages.
I did not receive my item 😒.
The tracking number shows that the order was delivered at the adress provided during the order on September 13, 2024 at 4:08PM. Please contact your local post office to locate your parcel.
I love it… It makes my hair very smooth and easy to combs… I am expecting some growth the next two weeks..